Return & Refunds

Antennas Warehouse - Australian Returns Policy

Thank you for shopping at Antennas Warehouse. We strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility:

- Returns are accepted within 30 days from the delivery date.
- Items must be in their original condition, unused, and in the original packaging.
- The product's label must remain attached.

Initiating a Return:

1. Contact our customer support team at support@antennaswarehouse.com to inform us of your intention to return an item.
2. Provide your order number, the name of the item you wish to return, and the reason for the return.

Return Instructions:

1. Pack the item securely in the original packaging, including all accessories, manuals, and labels.
2. Place the return label, found inside the box, on the outside of the package.

Return Shipping:

- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping service to ensure the safe return of your item.

Refund Process:

- Once we receive your returned item, our team will inspect it and process the refund.
- Refunds will be issued to the original payment method within 5-7 business days after the inspection is complete.

Exchanges:

- If you require a different item, size, or color, please place a new order on our website and return the original item following the provided instructions.

Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us immediately at support@antennaswarehouse.com with photos of the product and packaging.

Contact Us:

- If you have any questions or concerns about our return policy, feel free to reach out to us at support@antennaswarehouse.com.

Thank you for choosing Antennas Warehouse. We appreciate your business and are committed to ensuring your satisfaction.

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